One of the biggest advantages of purchasing your metal building, carport, or steel structure from Viking Steel Structures is the second-to-none warranty that we offer our customers. When our customers purchase metal buildings from us, they receive a 20-year limited warranty on rust through of frame assuming normal user care/maintenance on 12-Gauge steel frames which gives them a peace of mind knowing that if there’s a problem, we’ll fix it. This ensures your ongoing satisfaction with our buildings and sets us apart as an industry leader that stands behind its work.
What is a Warranty?
A warranty is what we gave to the consumer that offers some sort of remediation if a problem arises with a purchase. All buildings of Viking Steel Structures offers warranties, whether its a metal carport, steel garage, custom metal building and many more. In the case of a metal building warranty from Viking Steel Structures, you get 20-year limited rust through warranty* which covers repair of your metal building or other covered structure if:
- Issues arise with the building as a result of the manufacturing process
- Problems arise with the building as a result of installation
- An issue occurs due to a problem in workmanship
- Problems occur due to materials used in the building
In addition, we offer 10-year panel warranties. This means that if your building’s panels should crack or chip, you’re covered. Our 20-year limited warranty also provide coverage against frame rust on 12- gauge steel frames. Should you experience an issue where rust has occurred and caused weakness in your building, we will replace the corroded parts with new parts – and it costs you nothing.
What Does the Warranty Provide?
If we or the manufacturer are at fault in the issue requiring warranty service, then we will repair the metal building in most instances, correcting the problem. If necessary, we will reinstall the building, also at no cost.
Your 20-year rust through warranty from Viking Steel Structures is for your metal building frame assuming normal user care/maintenance. This is applicable for nearly all aspects of your steel building, carport, garage, workshop, or RV cover.
How Do You File a Warranty Claim?
If you experience an issue, we’re always here to help. Our warranties are among the best in the business and a driving force behind our repeat customers who return to us again and again.
If you require warranty service or need to file a carport warranty claim, we ask that you follow this process to begin exercising your rights under your warranty:
- Take a photo of the structure, and send it to us via email.
- Our experts will review the issue right away. Our goal is to provide fast warranty service.
- If we determine that the problem you are having is a problem that we cover under our warranty, we will dispatch our team to make any needed repairs or reinstall the building.
Find out more about our warranty service and how it can give you peace of mind with your steel building purchase. Our representatives can explain the coverage types we offer in more in-depth detail, so you know what you’re getting and how we protect you.
